About - GMR

About Us

Since our inception in 1991, we have been a pioneer in the field of ATM lighting surveys and have expanded our suite of services to include custom facility inspections, engineered lighting designs and 3D scanning for properties and facilities nationwide. With a commitment to quality, integrity, and customer satisfaction, our proprietary methodologies and seasoned team ensure precise, data-driven results for every project. A certified woman-owned business based in the Dallas-Fort Worth metroplex, we value quality service, innovation, and long-term partnerships, and we are continually evolving to meet the needs of our customers while driving operational excellence.

We are a faith based, diverse supplier business.

We are a friends and family grown company, woman-owned and operated WBE and WOSB certified business through WBENC.

Mission

Our mission is to enhance facilities through tailored solutions for businesses across diverse industries, leveraging our years of expertise, cutting-edge technology, and efficient processes to deliver impactful, long-lasting results.

Vision

To bless and positively influence our employees, customers, and community.

Values

Excellence: Relentless desire to surpass expectations.
Impact: An unwavering passion & commitment to quality and ingenuity.
Integrity: Doing what is right, even when it is the more difficult path.
Enthusiasm: Seek joy, happiness, and gratitude in the every day.
Faith: Trust in each other and our greater purpose in life.

1991

In 1991, Glade Michael “Mike” Ross had a vision to start a company based on integrity and placing clients’ interests first. As a result, he and Linda Ross founded GMR Protection Resources, creating an organization many refer to as the “industry leader”.

1993

In 1993, GMR was officially incorporated as GMR Protection Resources, Inc. and recognized as a woman-owned entity.

2002

In 2002, GMR built its first independent headquarters. The plan was to lease out half of it but GMR grew to quickly fill up the entire building.

2006

Four short years later, GMR outgrew their headquarters at 5 Horizon Court and purchased the adjacent building at 4 Horizon Court to expand into.

2011

After years of clients asking GMR to help them remediate compliance issues, GMR formed a division to help clients solve these problems. This was the beginning of our Engineering-based lighting design solutions practice

2012

GMR became certified as a woman-owned and operated entity through the Women’s Business Enterprise National Council (WBENC).

2016

On January 1, 2016, Jamie Killough became Chief Executive Officer of GMR.

2018

In 2018, GMR relocated its headquarters to 1629 Smirl Drive in Heath, TX. GMR is the anchor tenant in the Southridge Market campus.

2019

In 2019, GMR formed GMR Security, LLC, a full-service risk management security consulting firm. GMR Security helps clients understand and respond to employee, operational and facility safety, security and risk challenges. The team’s knowledge and expertise cover the entire security chain of value: identification, protection, detection, response, and recovery.

2021

In 2021 we formed GMR Electrical. After three decades of lighting, design, and engineering experience, this was a natural addition to the GMR family of businesses. GMR is an end-to-end facility solutions partner with electrical contracting expertise in the State of Texas.

Our Story

No matter how much we grow or how many years we have been in business there is one thing that remains of the utmost importance…Our Story and Our Culture.

The GMR story began many years ago when our Founder, Glade Michael “Mike” Ross (AKA “GMR”) put his faith and trust in God to provide for the needs of his family. Mike spent his early career in law enforcement, the fire service, and a whole range of public safety and ministry disciplines. In 1985 Mike moved from the Public Safety Sector to the Banking Security Sector. Over the next six years, Mike truly thrived and progressed in his Banking Security career.

In 1991 Mike left the Bank to come alongside one of his longtime friends who operated a small fire protection equipment company. Within a few months, his friend’s business went bankrupt. Suddenly, Mike was without a job. He had a wife and three kids to take care of, the oldest of whom was about to go to college. Then, something truly amazing took place, it was almost as normal as breathing. Mike knew that God was in Control and was working it out. Before he knew what was happening, he found himself not looking for a job, but creating a job – GMR Protection Resources was born. There was no plan, no money set aside to do it, and no investment capital, but a clear Vision to begin this journey of being more than just another vendor to those we serve.

For three decades now we have been in business. God has used the story of GMR the man as the foundation for the story of GMR the business. We are a family and friends’ company in the best kind of way. Our connections with one another create a unique accountability and passion in how we go about our work building relationships.

We have grown steadily – One customer at a time, one new service line at a time, and one new sector at a time. We are mindful always of maintaining and improving our ability to provide the kind of quality work our customers are paying for, deserve, and need to make them successful. It is our goal to make our clients jobs simpler.

It is our Christian principled foundation that has brought us thus far in our journey and continues to guide our culture. We have FAITH in God and one another. We commit to operating with INTEGRITY and by the law. We believe in going about our work to the best of our abilities and providing the best QUALITY of service and product.

By remembering where we came from and treasuring a good name above great riches, we believe there is so much more in store for our business. We consider it a privilege to serve our clients and look forward to seeing more of the GMR story unfold in years to come…

OUR MANAGEMENT TEAM

JAMIE ROSS KILLOUGH > CHIEF EXECUTIVE OFFICER

Summary: Having watched her father and founder of GMR, Jamie has been in and around the business all her life and has worked full-time at GMR since 2002. She became CEO in 2016, prioritizing the maintenance and enhancement of the company’s esteemed reputation. Jamie’s extensive experience across nearly every aspect of the company fuels her passion for the cultural foundation that supports all GMR operations. She is dedicated to fostering cohesiveness through clear communication, refining processes through strategic solutions, and ensuring proper resource allocation for a balanced work-life environment.

Jamie graduated with a Bachelor of Science from Texas A&M University. Outside of work, she enjoys spending quality time with her husband and children, participating in youth sports, supporting their schools and extra-curricular activities, attending church, savoring Mexican food going out to eat, and taking family trips whenever possible.

JAYSON KILLOUGH > CHIEF OPERATIONS OFFICER AND PRESIDENT

Summary: As COO and President, Killough leads the strategic direction of the company. With 25 years of experience in management and operations, he is responsible for crafting and executing GMR’s operational strategies to ensure excellence in the delivery of final products to customers. Killough’s visionary leadership extends beyond daily operations. He is dedicated to driving continuous improvement within the company, positioning GMR at the forefront of the industry. His strategic oversight ensures that GMR not only meets its current goals but also anticipates and adapts to future market trends and customer needs. In addition to his operational responsibilities, Killough is passionate about employee development. He spearheads initiatives to grow and develop GMR’s employees both personally and professionally, fostering a culture of excellence and continuous learning. His commitment to building a supportive and growth-oriented work environment is a cornerstone of GMR’s success.

Killough holds a Bachelor of Science from the University of North Texas. Outside of work, he is an avid sports fan and enjoys spending quality time with his wife, Jamie, their two children, and friends.

KRISHA BROOKS > CHIEF BUSINESS OFFICER

Summary: As Chief Business Officer, Krisha is responsible for the strategic direction of business partnerships and revenue growth. She leads and ensures alignment across revenue-related departments, including the marketing and business development teams. She builds and maintains relationships with key clients and industry partners and identifies new market opportunities for strategic growth and sustainability. She is one of the key Executives who represents GMR to clients, ensuring their trust and confidence in the integrity and quality of GMR’s products. Krisha plays a crucial role in positioning the company for growth and profitability. Under her leadership, the business development and marketing teams strengthen relationships and brand recognition with existing and prospective clients, developing innovative solutions through the GMR model.

Outside of GMR, she enjoys spending time with her husband and two kids, running, reading, and attending live music and sporting events. Krisha earned her MBA from the University of Denver and her B.S. in Civil Engineering from Texas A&M University. She is a licensed Professional Engineer.

TIM MILLER > SENIOR VICE PRESIDENT

Summary: As Senior Vice President of Innovation, Tim oversees a team of specialists responsible for the implementation of all aspects of technology for the company including software engineering, information technology, cybersecurity, 3D laser scanning, drone operations, and innovation initiatives. Tim joined GMR in 2015 as a Senior Software Architect/Developer and previously served as Vice President of Technology for the firm. A self-described software engineering craftsman and innovator, Miller helps set the company apart by leading the team that develops GMR’s cutting-edge, proprietary software. As a firm who puts great value in providing comprehensive reporting with the highest level of security, Miller’s over 20 years of experience ranging from cybersecurity to system architecture play a pivotal role in the company’s day-to-day processes as well as overall success.

Tim graduated magna cum laude from Baylor University with Bachelor of Science in Computer Science with a minor in mathematics. Outside of work, he enjoys spending time with his family, serving at his church, and cheering for the Baylor Bears.

KELLY MOON > SENIOR VICE PRESIDENT

Summary: Kelly Moon serves as a Senior Vice President at GMR, leading the Program Management, Lighting Design and Scanning Teams. Her customer-centric focus drives seamless completion of projects, with excellence and to the highest quality standards. Moon joined GMR in January 2022 as the Senior Director of Projects.

Moon is a highly valued and respected leader in the industry, bringing over 25 years of motivated, self-performing leadership across cross-functional teams. Moon has a strong background in change management, facilities/operations management, engineering, and sourcing. She has led numerous cross-functional teams to drive efficiencies and process improvements both internally and externally, ultimately delivering lower costs, faster time to market, and higher quality projects and deliverables to clients.

Before transitioning to GMR, Moon was an Engineering Director at Bank of America and most recently served as the Director of Operations at JLL on the Bank of America account.

Moon holds a Bachelor of Science degree in Electrical/Computer Engineering from West Virginia University and a Master of Business Administration from Pfeiffer University. Outside of work she enjoys spending time with her husband, her son and daughter and 2 dogs. When she’s not working, you will find her on the lake, enjoying various sporting events, listening to live bands or travelling abroad with her family and snorkeling.