The following instructions will assist you in changing your password:

** Please read these instructions thoroughly as you will not be able to read them after you begin.

To change your password

  1.  Field staff and Office staff, who are not working at GMR’s office, you must connect to the VPN. Office staff working in the office, skip to step 2.
  2. Press Ctrl+Alt+Del or, on a Surface, the volume+power button combination to lock/unlock your computer.
  3. Choose Change a password
  4. Enter your current password once and your NEW password twice.
  5. Click OK. If you get an error, then try a different password. (See the GMR Password Policy.)
  6. When finished and if you have time, reboot your computer. Otherwise, you can click Cancel and continue your work. Remember to reboot at your next opportunity.
  7. Field Staff, please use the Secure Password Transmission Method to submit your new password to IT so that it can be updated in NeLe.
  8. You will also need to update your password on your phone. We recommend that you wait until the iPhone has prompted you for a new password. If you have additional questions, please contact IT.